Frequently Asked Questions
Everything you need to know about our handcrafted jewelry and services.
What materials are used in Daniel Jeweler pieces?
We use only high-quality materials, including 14k and 18k solid gold, sterling silver, and ethically sourced gemstones and diamonds to ensure lasting brilliance.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. For custom or engraved pieces, please allow an additional 7-10 days for production.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that custom-made and personalized jewelry are final sale.
Do you offer a warranty on your jewelry?
Yes, every purchase includes a one-year limited warranty that covers manufacturing defects. This does not cover normal wear and tear or accidental damage.
How can I find my correct ring size?
We provide a comprehensive Ring Size Guide on our website. Alternatively, you can request a complimentary physical ring sizer be mailed to your home.
Can I customize an existing design?
Absolutely. We specialize in bespoke adjustments. Contact our design team to discuss metal swaps, stone upgrades, or custom engravings.
